General Terms and Conditions

General Terms & Conditions

Article 1: Definitions

Dutch Design Only following definitions shall apply in these terms and conditions:
‘Dutch Design Only’: A trademark and brand name of ‘Dutch Design Only’ established in Amsterdam, The Netherlands and registered in the Chamber of Commerce under file number 17206705 (Amsterdam, The Netherlands). Consumer: A natural person acting not in an occupational or corporate capacity, and who concludes an Agreement at a distance with ‘Dutch Design Only’ and/or its affiliated entities. Agreement: An agreement where, one or more distance communication techniques are used exclusively in a system organised by ‘Dutch Design Only’ and/or its affiliated entities for the distance sale of articles, until the Agreement is concluded. Distance communication technique: A means that can be used to conclude an agreement, without having the consumer and entrepreneur in the same premises at the same time. Right of termination: The possibility for the consumer to terminate the Agreement at a distance during the time to reconsider. Day: calendar day. Permanent data carrier: Any and all means that enable the Consumer or ‘Dutch Design Only’ and/or its affiliated entities to store information intended for them in a way that makes it possible to consult or reproduce the stored information unaltered in future. Website:  www.dutchdesignonly.com 

Article 2: Scope

These general terms and conditions are part of every offer of ‘Dutch Design Only’ and/or its affiliated entities and shall apply to every Agreement at a distance concluded by and between ‘Dutch Design Only’ and/or its affiliated entities and the Consumer. ‘Dutch Design Only’ and/or its affiliated entities reserve the right to amend these general terms and conditions unilaterally. The most recent version of these general terms and conditions shall be available via the homepage of the website at all times.

Article 3: The offer

If an offer is valid for a limited period or subject to conditions, it shall indicate so expressly. The offer shall contain a complete and accurate description of the articles offered. The description shall be sufficiently detailed to enable the Consumer to assess the offer properly. Illustrative material used by ‘Dutch Design Only’ and/or its affiliated entities shall provide a faithful reflection of the articles on offer. ‘Dutch Design Only’ and/or its affiliated entities may not however guarantee that the colour(s) of articles shown on the Website will correspond precisely with the actual colour(s) of the articles. The way a colour is displayed depends on the settings of your computer. Apparent omissions or errors in the offer shall not be binding for ‘Dutch Design Only’ and/or its affiliated entities. Every offer shall contain such information as to make it clear for the Consumer which rights and obligations are attached to the acceptance of the offer, in particular: the contact details of ‘Dutch Design Only’ and/or its affiliated entities; the price, inclusive of tax; the delivery costs; the way in which the Agreement will be concluded and the procedure to that end; whether the right of termination is applicable; the method of payment, delivery or performance of the Agreement; the period for accepting the agreement, or the period during which the price is valid; the way in which the Agreement can be consulted by the Consumer, if archived after it is concluded; the way in which the Consumer can be informed about actions not wanted by him prior to the conclusion of the Agreement, as well as the way in which these can be repaired before the Agreement is concluded.

Article 4: The agreement

Subject to the provisions of paragraph 4 of this article, the Agreement shall be concluded at the time that the Consumer accepts the offer and meets the terms and conditions set for that purpose. If the Consumer has accepted the offer electronically, ‘Dutch Design Only’ and/or its affiliated entities shall confirm without delay, likewise electronically, receipt of said acceptance. The Consumer may terminate the Agreement for as long as said receipt of acceptance is not confirmed. If the Agreement is concluded electronically, ‘Dutch Design Only’ and/or its affiliated entities shall take appropriate technical and organisational measures to protect the electronic transfer of data and to ensure a secure web environment. If the consumer can pay electronically, ‘Dutch Design Only’ and/or its affiliated entities shall take appropriate security measures for that purpose. ‘Dutch Design Only’ and/or its affiliated entities may, within the legal framework, ascertain whether the Consumer can meet his payment obligations, as well as such facts and factors as are of importance for a responsible conclusion of the Agreement at a distance. If by virtue of this investigation ‘Dutch Design Only’ and/or its affiliated entities have good reasons not to conclude the agreement, it shall be entitled to refuse to accept an order or request, or shall make the performance of the Agreement subject to conditions, and provide reasons for its decision. ‘Dutch Design Only’ and/or its affiliated entities shall upon the delivery of the article to the Consumer, provide the following information in writing or in such a way that it can be stored by the consumer on an accessible permanent data carrier: contact information of the establishment of ‘Dutch Design Only’ and/or its affiliated entities where the Consumer can file complaints; the conditions under and the way in which the Consumer can exercise the right of termination, or a clear indication that said right of termination is excluded; information on the existing after sales service and guarantees; the data included in article 3 paragraph 3 of these terms and conditions, unless the entrepreneur has already provided these data prior to the performance of the agreement; the return address for the articles.

Article 5: Right of termination after the deilvery of the articles

Upon purchasing the articles, the Consumer may terminate the Agreement without having to give reasons for his decision during 7 working days from the delivery of the article to the Consumer. During this period, the Consumer shall proceed carefully with the article and the packaging. He shall unpack and use the article only insofar as necessary to assess whether he wishes to keep the article. If he exercises his right of termination, he must return the article with all accessories, unused, in the original state and packaging to ‘Dutch Design Only’ and/or its affiliated entities, in accordance with the clear instructions provided by ‘Dutch Design Only’ and/or its affiliated entities on the Website.

Article 6: Costs in case of termination

If the Consumer exercises his right of termination, he shall assume the shipping costs for returning articles to ‘Dutch Design Only’ and/or its affiliated entities. If the Consumer has already paid the price for the article, ‘Dutch Design Only’ and/or its affiliated entities shall reimburse this amount as promptly as possible, but within 30 days at the latest.

Article 7: Exclusion of the right of termination

The Consumer’s right of termination may be excluded by ‘Dutch Design Only’ and/or its affiliated entities only if the latter have clearly mentioned as much in the offer, or at any rate in good time prior to the conclusion of the Agreement. The right of termination may be excluded only for articles that: were produced by ‘Dutch Design Only’ and/or its affiliated entities to the Consumer’s specifications; are clearly of a personal nature; cannot, by their very nature, be sent back (e.g. for hygienic reasons).

Article 8: The price

The prices of the articles offered shall not be increased during the validity period mentioned in the offer, except in the event of changes in the VAT rates. The prices quoted in the offer of articles are exclusive of VAT, unless stated otherwise. All prices on the Website are quoted with reservations for apparent programming and typing errors. ‘Dutch Design Only’ and/or its affiliated entities shall not be held liable for any consequences of such errors.

Article 9: Conformity and guarantee

‘Dutch Design Only’ and/or its affiliated entities shall guarantee that the articles are compliant with the Agreement, the specifications mentioned in the offer, the reasonable requirements for quality and usability, and the legal provisions or governmental regulations in force at the time that the Agreement was concluded. An arrangement offered by ‘Dutch Design Only’ and/or its affiliated entities, a manufacturer or importer as guarantee shall not affect the rights and claims that the Consumer is entitled to assert in case ‘Dutch Design Only’ and/or its affiliated entities fail to comply with its obligations by virtue of the relevant legislation or the Agreement at a distance.

Article 10: Delivery and Performance

‘Dutch Design Only’ and/or its affiliated entities shall take the greatest possible care when booking and processing orders. The place of delivery shall be the address given by the Consumer to ‘Dutch Design Only’ and/or its affiliated entities. In consideration of the provisions in article 3 of these general terms and conditions, ‘Dutch Design Only’ and/or its affiliated entities shall process accepted orders with all due speed within 60 days, unless a longer delivery period is agreed. If the delivery is late, or if an order can only be processed partially if at all, the Consumer shall be informed accordingly within 15 days at the latest after the order has been placed. The Consumer shall in such a case be entitled to terminate the Agreement for the portion that cannot be performed. If the Agreement is terminated pursuant to the preceding paragraph, ‘Dutch Design Only’ and/or its affiliated entities shall reimburse the amount that the Consumer has paid as promptly as possible, but at the latest within 30 days after the termination. If an ordered article cannot be delivered, ‘Dutch Design Only’ and/or its affiliated entities shall deduct the costs of that article from the total costs. The risk of loss of or damage to articles shall be borne by ‘Dutch Design Only’ and/or its affiliated entities until the time of delivery to the Consumer, unless expressly agreed otherwise.

Article 11: Payment

The Consumer shall make payments to ‘Dutch Design Only’ and/or its affiliated entities in accordance with the methods indicated in the order procedure on the Website. Any sums (if/still) owed by the Consumer after the delivery, shall be paid within 14 days after delivery of the article. The Consumer shall be required to report inaccuracies in the payment details provided or mentioned without delay to ‘Dutch Design Only’ and/or its affiliated entities. In case of non-payment by the Consumer, ‘Dutch Design Only’ and/or its affiliated entities shall, subject to the legal restrictions, have the right to charge the Consumer reasonable costs, and shall inform him accordingly in advance.

Article 12: Finale Provisions

The Agreement shall be governed by Dutch law. All disputes arising out of the Agreement shall be referred to the competent courts of Amsterdam, The Netherlands.

Contact Data:

Headquarters

Keizersgracht 534-6 
1017 EK Amsterdam 
The Netherlands 

Customer Service & Support

Heult 28
5283SC Boxtel
The Netherlands
Phone: +31(0)6 29 553 388
info@Dutchdesignonly.com
 

Terms and conditions of use:

These terms and conditions shall apply to the websites www.dutchdesignonly.com and www.dutchdesignonly.com (hereinafter referred to as the Websites). By visiting and using the Website, you consent that these terms and conditions are applicable thereto and accept them by use. If you do not agree with these terms and conditions, you must not use the Website. Intellectual property rights 
The (intellectual property) rights that are based on or arise out of the (content of the) Websites – including the texts, illustrations, layout, data files, photos, videos and other (still and/or motion) visual material, sound material, formats, software, trademarks (including domain names) and other material that are on the website -- are owned by ‘Dutch Design Only’ and/or its affiliated companies. unless agreed otherwise. Liability of ‘Dutch Design Only’ and/or its affiliated companies.
‘Dutch Design Only’ and/or its affiliated companies proceed with extreme care to the gathering, compilation and publication of information on the Websites. Nevertheless, it excludes any and all liabilities for any consequences (including direct and indirect prejudice) in any way connected to the use or inaccessibility of the Websites, including disruptions, interruptions or errors in electronic delivery of requested services via the Websites, except when these are due to intentional or deliberate recklessness on the part of ‘Dutch Design Only’ and/or its affiliated companies. ‘Dutch Design Only’ and/or its affiliated companies may not be held liable if the information on the Websites is incomplete or if it contains errors, except in the event of intentional or deliberate recklessness on the part of ‘Dutch Design Only’ and/or its affiliated companies. ‘Dutch Design Only’ and/or its affiliated companies shall not be responsible for referrals to sites of third parties (via a hyperlink or banner, for instance), nor for the contents of contributions by third parties such as photos and video material. Contributions of users 
On some parts of the Websites, it is possible to make a voluntary contribution (e.g. take part in a forum, chat, provide texts, images, photos and other visual material, sound material, ideas and concepts). However, such contrib utions are subje ct to a number of rules: 
  1. The user shall comply with the general standards and values of social traffic and the legal regulations. This means in particular that no sexist, pornographic, racist or discriminating contributions may be submitted, nor statements of an offensive, slanderous or insulting nature. The user shall not infringe on the privacy of others;
  2. The user guarantees that, in participating, he owns all (intellectual property) rights, including copyrights and trademarks, to the contribution(s) offered and shall indemnify ‘Dutch Design Only’ and/or its affiliated companies against possible claims by third parties;
  3. As regards the contribution, including photos, videos and other visual or sound material, the rights thereto shall remain with the user. The user provides ‘Dutch Design Only’ and/or its affiliated companies with an unlimited licence for the use of the material, without any remuneration payable by ‘Dutch Design Only’ and/or its affiliated companies. By virtue of this licence, ‘Dutch Design Only’ and/or its affiliated companies are entitled to use and/or to have the material used without restriction via any media or in any form whatsoever, including but not limited to broadcasting in television and/or radio programmes, for telecommunication services, Internet sites or other Internet applications.
  4. The user shall not make any improper use of the Websites, e.g. by inundating forums or such like services with (pretty much) the same messages;
  5. ‘Dutch Design Only’ and/or its affiliated companies reserves the right at all times to remove what it considers inadmissible (parts of) contributions. In addition, ‘Dutch Design Only’ and/or its affiliated companies has the right to exclude users from participating in the event of repeated inappropriate use;
  6. Assertions, opinions and presentations in the contributions of users/third parties on the Websites are submitted in a proprietary capacity and under the responsibility of said users/third parties, and do not reflect the views of (employees) of ‘Dutch Design Only’ and/or its affiliated companies;
  7. The user shall not include any commercial messages in the contribution (e.g. no adverts in weblogs, forums and/or chat groups);
  8. Any and all files sent by the user shall contain no viruses, or show technical deficiencies or damage computers, servers and the like;
  9. Contributions by users are placed for the account and at the risk of the latter. ‘Dutch Design Only’ and/or its affiliated companies can in no way be held liable for contributions by users. 
‘Dutch Design Only’ and/or its affiliated companies process the personal data of users of its Websites in accordance with the Privacy Statement it has posted on the homepage of the Websites. Users of the Websites shall give their consent to ‘Dutch Design Only’ and/or its affiliated companies to process their personal data in accordance with the Privacy Statement. Jurisdiction 
These terms and conditions of use shall be governed by Dutch law. Any and all disputes shall be referred to the competent courts of Amsterdam, The Netherlands. These terms and conditions may be amended at all times. Such amendments shall enter into force as soon as they are posted on the Websites. You are therefore advised to peruse the Terms and Conditions of Use regularly.